About
MomFanWear
Our focus and goal is to
create fun, creative, and one of a kind clothing that moms
can rep at their
kids sporting events. The
clothing is not only comfortable but also has a more sustainable feeling to it, which is something we aimed for. With our many product and sport options, there is something for any mom out there!
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We offer affordable, quality, and quickly shipped products to everyone!
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MomFanWear is locally owned
and operated out of St. Charles, MO.
RETURNS
Refund Policy
We at MomFanWear are committed to ensuring customer satisfaction with our products/services. If you are not entirely satisfied with your purchase, we're here to help.
Refunds/Exchanges
We offer refunds on purchases within 30 days from the date of purchase. To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Request a Refund/Exchange
To initiate a refund or exchange, please contact our customer support team at sales@momfanwear.com or reach us at (636)685-0078. Please provide your order number and a brief explanation of why you are requesting a refund or exchange.
Refund/Exchange Processing
Once your refund or exchange request is received and approved, we will process the refund within 5 business days or have the exchanged product sent out once we receive the item that is being exchanged. The refund will be issued to the original payment method used for the purchase.
Non-Refundable Items
Certain items are not eligible for refunds, including:
-
Gift Cards
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Used or damaged products that were done after delivery
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund policy, please contact us at sales@momfanwear.com or reach us at (636)685-0078!
FAQ
Do you provide International delivery?
The short answer is yes! We can provide international delivery but that will include shipping costs.
Where is MomFanWear located?
We are located in St. Charles, MO! MomFanWear is a sister company of Big League Sports.
How do I track my order?
Once your order is placed you will receive an email with a tracking number! From there you will be able to see where your package is and when it will arrive!
How can I contact your company?
If you have any questions, comments, or concerns, feel free to contact us directly at sales@momfanwear.com!
What are you delivery options?
We deliver anywhere in the nation for free with a purchase over $40, and internationally will include shipping costs.
TERMS & CONDITIONS
MomFanWear Shirt Substitution Policy
These Terms and Conditions ("Terms") govern the use of different shirt substitutions on the MomFanWear website ("Website") operated by MomFanWear ("Company"). By accessing or using the Website, you agree to be bound by these Terms.
1. Shirt Substitution Policy
1.1. In the event that a specific shirt item is out of stock at the time of purchase, MomFanWear reserves the right to substitute the unavailable shirt with a comparable alternative of equal or greater value, at its sole discretion.
1.2. MomFanWear will make reasonable efforts to ensure that any substituted shirt is as closely matched to the original item as possible in terms of style, size, color, and design.
1.3. By proceeding with the purchase, you agree to accept any substituted shirt offered by MomFanWear as part of your order.
2. Notification of Substitution
2.1. If a substitution is necessary, MomFanWear will notify you promptly via email or other contact information provided during the ordering process.
2.2. You will have the option to accept the substituted shirt or request a refund or exchange according to MomFanWear's standard refund and exchange policies.
3. Refund and Exchange
3.1. If you choose to decline the substituted shirt and request a refund, MomFanWear will issue a refund for the amount paid for the unavailable shirt item in accordance with its refund policy.
3.2. If you prefer an exchange for a different available shirt, MomFanWear will facilitate the exchange process as per its standard exchange policy, subject to availability.
4. Limitation of Liability
4.1. MomFanWear shall not be liable for any damages, losses, or inconvenience arising from the substitution of a shirt item, including but not limited to differences in style, size, color, or design.
4.2. MomFanWear reserves the right to modify or discontinue the substitution policy at any time without prior notice.
5. Governing Law
5.1. These Terms and any disputes arising out of or related to these Terms shall be governed by and construed in accordance with the laws of St. Charles County Jurisdiction.
6. Contact Information
6.1. If you have any questions or concerns about MomFanWear's shirt substitution policy or these Terms, please contact us at [contact email or phone number].
By using the MomFanWear website, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other policies or guidelines referenced herein.
Last updated: 4/15/24